If you’re an employee and interested in completing an apprenticeship with your current employer, we can speak to your employer on your behalf.

What we offer

If you’re looking to boost productivity and make your business more efficient and increase the retention of your staff, our tailored apprenticeships could be for you! From management to customer service, business admin, teaching and digital, we can help develop the core skills of your business. We always strive to enhance your business and work with you in designing the apprenticeship training to meet the needs of your business.

We also have a range of sector specific apprenticeships, delivered to the highest standards by experienced trainers with expert sector knowledge, including:

Assistant Accountant

Role Profile: An Assistant Accountant provides support to internal and external customers and will work predominately either as an assistant accountant within practice or alternatively within the finance function of an organisation. Part of their role will involve assisting in the day to day financial activities such as data entry to month end management accounts and/or year-end financial statements. In addition the Assistant Accountant may find themselves involved in regulatory financial requirements such as the completion of VAT returns or assisting in the preparation of tax computations.

Entry Requirements: This is likely to include 5 GCSEs, including Maths and English, although some employers will accept other relevant qualifications and experience, including a relevant Level 2 qualification. Apprentices without English or Maths at Level 2 must achieve this prior to taking the end point assessment.

15 – 18 months, Level 3

Business Administration

Role Profile: Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

12 – 18 months, Level 3

Learning and Development Consultant Business Partner

Role Profile: A Learning & Development (L&D) Consultant/ Business Partner  is accountable for ensuring L&D contributes to, and influences, improved performance in the workplace at an individual, team and organisation level.  They also have the commercial responsibility to align learning needs with the strategic ambitions and objectives of the business. They are agents for change, influencing key stakeholders, making decisions and recommendations on what the business can / should do in an L&D context. They are also likely to lead on any L&D-related elements of business projects. The L&D Consultant / Partner will often have expertise and competence in a specific field whether it be technical, vocational or behavioural. They link the work they do to the context and strategic priorities of the business and measure the outcomes and impact of any learning interventions, to demonstrate a return on investment/expectation. Typically, the individual works alongside colleagues who specialise in Human Resources (i.e. employee relations, reward, recruitment), often supported by an L&D Administrator and / or L&D Practitioner. 

18 – 24 months, Level 5

Customer Service Practitioner

Role Profile: The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality.  These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction. You may be the first point of contact and work in any sector or organisation type.

Entry Requirements: Apprentices will be required to have or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship.

12 months, Level 2

Customer Service Specialist

Role Profile: The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. You are an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries. You are often an escalation point for complicated or ongoing customer problems. 

Entry Requirements: Organisations will set their own entry criteria and are more likely to select individuals with more advanced inter- personal skills, experience of working with customers in some capacity. You must achieve level 2 English and maths prior to taking the end point assessment.

15 months, Level 3

Broadcast Production Assistant

Role Profile: A Broadcast Production Assistant provides support and assistance to editorial or technical colleagues to ensure the smooth delivery of content for TV or Radio productions (programmes). Broadcast Production Assistants work as part of a Production Team and need to be adaptable and able to learn quickly on the job; building their understanding of the TV & Radio industry as they move across production teams. As part of their role, Broadcast Production Assistants may be involved in developing programme ideas, supporting the pitching of these new ideas and then work as part of a production team to develop and deliver these. Broadcast Production Assistants may plan projects or events, manage guests, and obtain and manage resources, including finance. They may also need to assist production colleagues in technical support and operational areas such as camera, lighting, sound and editing. For commercial and independent TV and Radio sectors, tasks could also include developing branding, promotions or commercials and working with marketeers.

Behaviours: A Broadcast Production Assistant will be expected to demonstrate:

  • A passion for developing and producing content for TV/Radio productions
  • An ability to work effectively both individually and collaboratively as part of a production team
  • An ability to think critically and creatively
  • Working in an ethical and sustainable manner
  • A strong work ethic and commitment in order to meet the standards required
  • Recognition of and compliance with equality and diversity in the workplace

12 months, Level 3

Digital Marketer

Role Profile: The primary role of a digital marketer is to define, design, build and implement digital campaigns across a variety of online and social media platforms to drive customer acquisition, customer engagement and customer retention. The marketer will work to marketing briefs and instructions.

Entry Requirements: This might include GCSEs, A levels, a level 2 apprenticeship or other relevant qualifications, relevant experience and/or an aptitude test with a focus on functional maths. Employers are likely to be looking for a proven passion for digital and social media.

Technical Competencies: Written communication, research, technologies, data, customer service, problem solving, analysis, implementation, uses digital tools effectively, digital analytics…

18 months, Level 3

Junior Content Producer

Role Profile: A Junior Content Producer (also referred to as a Creative Content Assistant) is responsible for developing and creating content that can be used across a variety of media including digital, social media, broadcast or in print. Working to the customer/client brief, they research, prepare and develop the media messaging to maximise audience engagement, capturing the strategy and objectives of the brand and needs of the customer they are representing.

Behaviours:

  • A passion for creating content for creative and digital media
  • An ability to work effectively both individually and collaboratively as part of a team
  • The ability to build and maintain positive relationships with customers
  • A strong work ethic and commitment in order to meet the standards required
  • Recognition and compliance with equality and diversity in the workplace

12 – 18 months, Level 3

Operations Department Manager

Role Profile: An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. 

Entry Requirements: May typically be five GCSEs at Grade C or higher.

30 months, Level 5

Team Leader / Supervisor

Role Profile: A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Entry Requirements: May typically be five GCSEs at Grade C or higher.

12-18 months Level 3

Learning and Development Practitioner

Role Profile: L&D Practitioners are typically involved with identifying learning / training needs, designing / sourcing training and learning solutions, delivering and evaluating training, and working with stakeholder / business area managers.  The role focus is often on the practical delivery of training. The L&D Practitioner will typically have expertise and competence in their specific field whether it be technical, vocational or behavioural (e.g. use of software, food preparation, working in teams). They link the learning within their area of responsibility to business objectives and performance, understanding the learning cycle and working by it. The role can be more specialist, with a focus on and requiring in-depth expertise in a specific area of L&D such as learning design, e-learning or digital / blended learning. 

Entry Requirements: Typically an apprentice will have an area of technical, vocational or behavioural expertise in which the organisation needs others to acquire through training.

18 – 24 months, Level 3

Learning Mentor

Role Profile: The Learning Mentor will promote an ethos of motivation, aspiration and a passion for learning, operate at all times to ethical and legal standards and within professional boundaries, value equality and diversity and work with others to improve equality of opportunity and inclusion, be resilient and adaptable when dealing with challenge and change, maintaining focus and self-control, demonstrate, encourage and expect mutual respect in all professional contexts.

Entry Requirements: Individual employers may set any entry requirements which may include:

  • A strong aspiration to support learners.
  • (As a dual-professional) A qualification, at an appropriate level in the candidate’s vocational/subject specialism.
  • Recent experience and knowledge relevant to the context of the mentoring role (e.g. current industry standards).

Candidates may have achieved maths, English and ICT skills at Level 2 (equivalent to GCSE Grade C or above) prior to commencing their training. Those that have not must achieve this prior to taking the end-point assessment.

12 months

Learning and Skills Teacher

Role Profile: The learning and skills teacher will operate at all times to ethical and legal standards and within professional boundaries, value diversity and actively promote equality of opportunity and inclusion, be resilient and adaptable when dealing with challenge and change, maintaining focus and self-control, promote a passion for learning and high expectations of all learners, model exemplary communication skills with learners and in all professional relationships, be a role model for the effective use of current, digital and mobile technologies in support of teaching and learning, underpin their practice by reference to professional standards and evidence-based teaching and learning.

Entry Requirements: Individual employers may set any entry requirements but these may typically include:

  • Competence in vocational and/or specialist subject at an appropriate level
  • Confirmation of current vocational/specialist subject knowledge
  • Up to date knowledge of workplace practice
  • A willingness to continue to develop personal ICT skills to a level in-line with the LST role

24 months

Teaching Assistant

Role Profile: Teaching Assistants work in Primary, Special and Secondary education across all age ranges encompassing special educational needs and emotional vulnerabilities. The primary role of the Teaching Assistant is to support the class teacher to enhance pupils’ learning either in groups or individually, ensuring pupils understand the work set, know their learning objectives and stay on task in order to make progress. It is an active role supporting the learner to access the curriculum. They are good role models, act with honesty and integrity, take part in team meetings; contribute to planning and class activities. Promoting Fundamental British Values through spiritual, moral, social and cultural development and positive behaviours are crucial in contributing to improved pupil progress and development. 

Entry Requirements: Whilst any entry requirements will be a matter for individual employers, typically an apprentice might be expected to have already achieved 5 GCSEs, including Maths and English, Grade C or above or 4/5 (new grading). Some employers will accept other relevant qualifications and experience, including a relevant Level 2 qualification.

18 months, Level 3