Overview

A traineeship is a skills development programme that includes a work placement. It can last from 6 weeks to a year, however most don’t last longer than 6 months. Traineeships help 16-24 year olds with an education, healthcare plan and / or to get ready for an apprenticeship or job if they don’t have the appropriate skills or knowledge.

Who can apply

Eligible to work in England

Have little or no work experience, but are motivated to work

Aged 16-24 with a EHC plan and qualified up to Level 3

What a traineeship includes

From the training provider, you get:

Training to prepare you for work, including CV writing

Support to improve your English, Maths and digital skills

Sector focussed vocational learning to help prepare for a job

Involvement:

  • Responding to daily customer enquiries on various platforms.
  • Working on computers to use various software tools to assist with the business operations.
  • Booking and cancelling customer appointments.
  • Mailing, faxing and photocopying important documents to support management and customers.
  • Assisting other staff with day-to-day requests.

Skills:

  • Strong attention to detail
  • Ability to problem solve
  • Competency in using computers
  • Ability to multi-task
  • A good customer service orientation

Career Options:

  • Administrative Assistant/Receptionist
  • Personal Assistant
  • Secretary

Involvement:

  • Meeting and greeting customers in a friendly manner
  • Determining customer requirements and advising solutions based on price, product specifications, usages and more
  • Selling products in industries which can include: food, consumer products, electronics and other personal goods
  • Assisting in the management of stock and product inventories
  • Stacking and displaying stock for sale

Skills:

  • Strong attention to detail
  • Ability to multi-task
  • Ability to work to deadlines
  • Strong organisational skills
  • Confidence

Career Options:

  • Retail Sales Assistants 
  • Concierge
  • Receptionist

Involvement:

  • Advising and serving customers food
  • Cooking and preparing meals in kitchens
  • Explaining and enforcing hygiene rules
  • Planning and assisting with the ordering of supplies and menu items

Skills:

  • Basic understanding of food safety
  • Ability to work well in a team
  • Able to multi-task
  • Communication skills

Career Options:

  • Commis Chef
  • Production Chef
  • Travel Attendants
  • Tour Guides

Involvement: 

  • Organising the storage and distribution of goods to ensure the right products are delivered to the right location and on time – which may be within the UK, Europe or worldwide.
  • Organising the transportation of goods by air, sea, rail or road (including the selection of transport companies); stock control; and the processing, packaging and tracking of orders.

Skills:

  • Understanding IT systems and the whole supply chain will be important in helping you to coordinate the receipt, storage and movement of goods effectively.
  • Good communication skills and a passion for meeting their expectations by delivering excellent customer service.
  • Flexible, as the role will often require you to work shifts including nights, evenings and weekends.

Career Options:

  • Warehouse Assistant
  • Warehouse Operative
  • Trade Counter Assistant