Benefits of Customer Service Qualifications

Benefits of Customer Service Qualifications

At Oracle we can offer you 3 different customer service qualifications, which can be a great starting point in your career or a qualification to add to your existing skills. We can offer you:

  • Level 2 Diploma in Customer Service
  • Level 3 NVQ Diploma in Customer Service
  • Level 4 NVQ Diploma in Customer Service

Customer Service has a huge market and so many industries require it, such as:

  • Hospitality
  • Finance
  • Insurance
  • Banking
  • Transportation and Logistics
  • Manufacturing
  • Estate Agents
  • Retail

Our flexible courses can be delivered completely around your job role and commitments. ​​The course can be delivered in your workplace on a one to one basis or in group / one to one workshops, through blended learning using our online platform or a combination of the above, whichever is best for you.

Benefits for the learner:

  • The course is flexible and built around your commitments
  • Customer service is a growing market and lots of companies require it
  • Learn in depth knowledge which is transferable to all industries
  • There are many options to progress in the customer service industry
  • Achieve a nationally recognised qualification

Benefits for the organisation:

  • Creating loyal customers through good customer service can provide you with lucrative long term relationships with customers
  • Could increase profits
  • Improve your public image
  • Providing good customer service can create satisfied customers, who are then likely to recommend you to other individuals
  • Good customer service can help turn leads into sales

If you would like more information about the customer service qualifications we can offer you, click the link to read more!

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